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FAQ
Shop Exclusive Footwear Before They Sell Out
Explore our FAQs to quickly discover answers about our authentic trainers, shipping, and more.
Are all sneakers on Herd Footwear guaranteed authentic?
Yes — every pair we sell is 100% genuine and carefully checked before it goes on sale.
Can I collect my order in store?
Yes! Select Click & Collect at checkout to pick up from our Shanklin store. Collections are ready within 24 hours and you’ll be notified when they are.
Do you sell used trainers?
Currently no, all pairs are brand new and unworn (unless clearly stated otherwise).
Do sizes run true?
We sell the sizes listed on the shoe. If you need extra advice on fit, just send us a message before ordering.
Authenticity Guaranteed on Every Pair
Explore our commitment to authentic sneakers, featuring prompt issue resolution and straightforward returns crafted to keep you confident and content.
Discover Exclusive Sneakers and Trainers
Join our sneaker community to gain access to rare finds, exclusive deals, and the latest drops. Sign up now to never miss out on your next pair.
